Question 1

What is a CRE CRM?

Accepted Answer

A CRE CRM is a customer relationship management system built specifically for commercial real estate deal teams. Unlike general-purpose CRMs, a CRE CRM organizes information around deals rather than sales pipelines. Contacts attach to deals (broker, lender, attorney, partner, property manager), deals attach to pipelines (sourcing, underwriting, due diligence, closing), and every interaction is tied to a specific property or transaction. MotionCRE is built around this model from the first screen.

Question 2

What is the difference between CRE and CRM?

Accepted Answer

CRE stands for commercial real estate. CRM stands for customer relationship management. The two acronyms collide in search because CRE teams look for CRM tools and find general-purpose sales CRMs built for other industries. A CRE CRM is a CRM purpose-built for commercial real estate, where the deal is the primary object and contacts attach to deals in specific roles (broker, lender, counsel, partner).

Question 3

What is the best CRM for commercial real estate?

Accepted Answer

The best CRM for commercial real estate is one that understands what a deal is. Generic CRMs like HubSpot, Salesforce, and Zoho were built for sales pipelines where the customer is the primary object. CRE deals are structurally different: the deal is a tree of documents, tasks, financing quotes, and contacts, with the property at the center. MotionCRE is a CRE-native CRM that ships with the pipeline, deal workspaces, and contact relationships already configured for the way commercial real estate teams actually work.

Question 4

How much does a commercial real estate CRM cost?

Accepted Answer

Pricing varies widely. Generic CRMs configured for CRE run from $14 per user per month (Zoho Professional) to $100 to $165 per user per month (Salesforce Enterprise), plus implementation and admin overhead. MotionCRE has flat pricing: Team is $249 per month for 3 users, Plus is $399 per month for 5 users (with addon seats at $69/mo each), and Power is $699 per month for 10 users (with addon seats at $59/mo each). Every plan includes a 14-day free trial with full access and no annual contract.

Question 5

Can I use HubSpot or Salesforce for commercial real estate?

Accepted Answer

Technically yes, practically it depends on team size and deal complexity. HubSpot and Salesforce can be configured with custom objects and fields to approximate a CRE deal structure, but the configuration takes weeks and requires ongoing maintenance. For a 2 to 15 person CRE team without a dedicated administrator, the overhead usually exceeds the value. For institutional firms with 50+ people and a sales ops function, Salesforce can be made to work. See the side-by-side comparisons at /vs/hubspot and /vs/salesforce for the honest breakdown.

Question 6

What features should a CRE CRM have?

Accepted Answer

A CRE CRM should have deal-first contact association (contacts attach to deals, not the other way around), role tagging (broker, lender, attorney, partner, consultant), deal history per contact, a shared pipeline view, deal workspaces for documents and tasks, financing and lender tracking, and the ability to share subsets of deal information with external parties via data rooms. Generic CRMs typically have one or two of these. A CRE-native CRM has all of them built in.

Question 7

How is MotionCRE different from a generic CRM?

Accepted Answer

Generic CRMs are built around the contact as the primary object. A contact has deals attached to it, each deal is a lightweight record with a stage and an amount, and the contact is the unit of reporting. MotionCRE is built around the deal as the primary object. A deal has a workspace with documents, tasks, financing quotes, and contacts attached to it in specific roles. The pipeline is a view into every workspace. This structural difference is why CRE teams who try generic CRMs end up with custom-field sprawl and unreadable deal records.

Question 8

Can I import my existing contacts from another CRM?

Accepted Answer

Yes. MotionCRE supports bulk CSV import for contacts and deals. Most teams migrate from HubSpot, Salesforce, Zoho, or a shared spreadsheet by exporting their existing data as CSV and uploading it into MotionCRE. Company and role fields map directly. A five-person team typically completes the migration in under an hour.

Question 9

Does MotionCRE work for 2 to 15 person investment teams?

Accepted Answer

Yes. MotionCRE was built specifically for 2 to 15 person commercial real estate investment teams: acquisition shops, development firms, owner-operators, family offices, and small to mid-sized funds. The product works without an administrator, without a consultant, and without an implementation project. A new hire can be productive in MotionCRE on their first afternoon.

Question 10

Can MotionCRE replace my current CRM?

Accepted Answer

For the CRE deal workflow, yes. Pipeline, deal workspaces, contact management, financing, data rooms, and task management all live in one system. If your team also uses a generic CRM for marketing automation, email sequences, or inbound lead capture, those can continue to run separately while MotionCRE handles the deal side. Most CRE teams running on HubSpot or Salesforce eventually move the deal workflow to MotionCRE while keeping the generic CRM for marketing functions, or drop the generic CRM entirely.

Question 11

How do CRE teams organize broker, lender, and partner contacts?

Accepted Answer

The most effective pattern is to tag every contact with a role (selling broker, debt broker, agency lender, bank lender, title attorney, environmental consultant, capital partner, LP) and associate them with specific deals in those roles. A single contact can be linked to multiple deals in different roles over time, which builds institutional memory across team transitions. MotionCRE supports this pattern natively with role tagging, deal history per contact, and cross-deal visibility from every contact record.

The CRE CRM,
built into your deal workspace.

A CRM built around
your deals, not your contacts.

Your whole team's
relationships in one place

Clear roles on
every deal

Bring your whole
contact book with you

Everything in
the directory.

Plans and pricing

Team

Plus

Power

Questions about deal contacts

What is a CRE CRM?

What is the difference between CRE and CRM?

What is the best CRM for commercial real estate?

How much does a commercial real estate CRM cost?

Can I use HubSpot or Salesforce for commercial real estate?

What features should a CRE CRM have?

How is MotionCRE different from a generic CRM?

Can I import my existing contacts from another CRM?

Does MotionCRE work for 2 to 15 person investment teams?

Can MotionCRE replace my current CRM?

How do CRE teams organize broker, lender, and partner contacts?

Every relationship,
tied to the deal.

The CRE CRM,built into your deal workspace.

A CRM built aroundyour deals, not your contacts.

Your whole team'srelationships in one place

Clear roles onevery deal

Bring your wholecontact book with you

Everything inthe directory.

Plans and pricing

Team

Plus

Power

Questions about deal contacts

What is a CRE CRM?

What is the difference between CRE and CRM?

What is the best CRM for commercial real estate?

How much does a commercial real estate CRM cost?

Can I use HubSpot or Salesforce for commercial real estate?

What features should a CRE CRM have?

How is MotionCRE different from a generic CRM?

Can I import my existing contacts from another CRM?

Does MotionCRE work for 2 to 15 person investment teams?

Can MotionCRE replace my current CRM?

How do CRE teams organize broker, lender, and partner contacts?

Every relationship,tied to the deal.

The CRE CRM,
built into your deal workspace.

A CRM built around
your deals, not your contacts.

Your whole team's
relationships in one place

Clear roles on
every deal

Bring your whole
contact book with you

Everything in
the directory.

Every relationship,
tied to the deal.