Question 1

How does the 14-day free trial work?

Accepted Answer

Pick a plan and start the trial. Your credit card is collected at signup but isn't charged until the end of the 14-day trial. You have full access to every feature during the trial. Cancel anytime in the first 14 days from your billing settings and you won't be charged.

Question 2

Which plan should I pick?

Accepted Answer

Most teams start on Plus ($399/mo, 5 users). Pick Team if you have 3 or fewer users and want the entry tier. Pick Power if you have 10+ users and want the lowest per-seat cost. You can change plans anytime — upgrades prorate immediately, downgrades take effect at your next billing cycle.

Question 3

What's the difference between the plans?

Accepted Answer

Every plan includes the full platform: pipeline, deal rooms, AI Associate, financing tracker, due diligence, and audit trail. The plans differ on quantitative resources — Team has 3 users / 50 GB / 15K AI credits, Plus has 5 users (with $69/seat addons) / 200 GB / 35K credits, Power has 10 users (with $59/seat addons) / 1 TB / 100K credits.

Question 4

How does seat-based pricing work?

Accepted Answer

Team includes 3 seats at $249/mo and is fixed at 3 users — to add more, upgrade to Plus. Plus includes 5 seats at $399/mo and you can add seats at $69/month each. Power includes 10 seats at $699/mo and you can add seats at $59/month each. Seats are added when you invite members and removed when you remove them — Stripe prorates the difference.

Question 5

What happens if I run out of AI credits?

Accepted Answer

You can buy top-up credit packs from your billing settings: 10,000 credits for $10, 25,000 for $25, or 50,000 for $50. Top-up credits don't expire while your subscription is active. Most teams stay well under the included monthly cap.

Question 6

Do you offer an Enterprise plan?

Accepted Answer

Yes. For organizations that need custom seat counts, AI credit allocations, storage limits, or contract terms, contact sales. Enterprise plans are quoted individually.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. There are no long-term contracts. Cancel from your billing settings at any time — your subscription continues until the end of the current billing period and then ends. No cancellation fees.

Question 8

Do you offer discounts for longer commitments?

Accepted Answer

All plans are billed monthly today. Annual billing with a discount is on the roadmap and will be available soon.

Question 9

How does MotionCRE compare to Dealpath or other CRE deal management tools?

Accepted Answer

MotionCRE is built for CRE deal management with AI Associate, pipeline, financing tracker, due diligence, and deal rooms included on every plan. Dealpath is an enterprise platform — pricing is not published and typically requires a sales call, annual contract, and multi-week implementation. MotionCRE is self-serve, month-to-month, and starts at $249/mo for 3 users — designed for CRE teams that want a modern platform without an enterprise sales cycle.

Feature	Team	PlusPopular	Power
Pipeline & deals
Active deals	Unlimited	Unlimited	Unlimited
Pipeline boards (Kanban)
List view & custom stages
Risk flags & stuck deals
Executive dashboards
95+ CRE-specific deal fields
Documents & files
File storage	50 GB	200 GB	1 TB
Deal-specific file rooms
Tagging & organization
Bulk upload & download
Zip export
AI Associate
AI credits per month	15,000	35,000	100,000
Deal summarization
IC memo drafting
Action item extraction
Document intelligence
Pipeline-wide queries
Top-up credit packs
Team & collaboration
Users included	3	5	10
Add seats	Upgrade required	$69/mo each	$59/mo each
Task assignment & deadlines
Calendar view
Team workload visibility
Notes & activity feed
Workspace & audit
Audit trail	Full	Full	Full
Workspace permissions
Data export anytime

Every plan includes full access to every feature.

Team

PlusMost popular

Power

Every plan in detail

Pricing & billing questions